1. Introduction
Big Blue Diving Centre is dedicated to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with the Protection of Personal Information Act (POPI Act) of South Africa.

2. Information We Collect
We collect personal information necessary to provide our services, which may include:

• Name, surname, and contact details (email, phone number, address)

• Identification or passport numbers

• Payment and billing information

• Medical information relevant to diving activities (if applicable)

• Any other information you choose to provide

3. How We Use Your Information
We use your personal information for the following purposes:

• To provide and manage our diving services and activities

• To communicate with you regarding bookings, events, promotions, and updates

• To comply with legal and regulatory requirements

• To enhance your experience with personalized services

• For internal record-keeping and administrative purposes

4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

• Regulatory bodies and government authorities, where required by law

• Third-party service providers who assist us in delivering our services (e.g., payment processors, medical professionals)

5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or alteration, including:

• Secure storage of data in encrypted formats

• Restricted access to personal information within our organization

• Regular reviews and updates of our security protocols

6. Your Rights
You have the right to:

• Access your personal information held by us

• Request correction or deletion of inaccurate or outdated information

• Withdraw consent for the use of your personal information, where applicable

• Lodge a complaint with the Information Regulator if you believe your rights under the POPI Act have been violated

7. Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Tracking Technologies and Cookies
We use cookies and similar tracking technologies to monitor and analyze activity on our website and store certain information. These technologies include:

• Cookies or Browser Cookies: Small files placed on your device to enhance your experience on our website.

• Web Beacons: Small electronic files used to count users who visit specific pages or open emails from us.
  You can adjust your browser settings to refuse cookies or notify you when cookies are being sent.

9. Updates to this Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. Please review this policy regularly to stay informed about how we protect your information.

10. Contact Us
If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us.